Your Rights

Your right to be treated well

  • We will treat you with respect and dignity.
  • We will treat you fairly and speak honestly.
  • We will protect your personal information and only use it for the right
  • We will provide good quality services that suit your needs, age, lifestyle and cultural

Your right to participate

  • You have the right to a safe and comfortable place to use the
  • You have the right to make choices and decisions about the services you receive.
  • You have the right to the information you need to make good
  • You have the right to have someone help you make the best choices – an advocate or support
  • You have the right to get help accessing services in the

Your right to speak out

  • You have the right to complain about the
  • You have the right to a reply as quickly as
  • If you still are not happy, you have the right to complain again, or talk with the NDIS

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