Registered NDIS Provider in Melbourne
Find Disability Care in Melbourne Today
- 5 Stars Service Rating
Our Standards
- Quality & Safeguards compliant
- Worker screening & training
- Clear service agreements
- Transparent availability
YOUR TRUSTED SIL PROVIDER MELBOURNE
NDIS Services We Provide in Melbourne
As a registered NDIS provider in Melbourne, we support participants with flexible, goal-driven services. Explore our core supports below or speak with our intake team for a tailored plan.
Supported Independent Living (SIL)
24/7 rostered support in shared or individual living arrangements. Personal care, medication prompts, meals, household tasks and building independent living skills.
Specialist Disability Accommodation (SDA)
Purpose-built homes designed for accessibility and safety. We partner with SDA housing providers and match you to vacancies that fit your needs and location preferences.
Short- & Medium-Term Accommodation
Safe, fully supported stays from a few days to several months — ideal for respite, trialling new living arrangements or bridging the gap before a permanent move.
Support Coordination
Make the most of your plan with coordinators who connect you with providers, organise services and build your capacity to manage supports over time.
Community & Social Participation
Access local groups, appointments and activities. We focus on skills, confidence, public transport training and meaningful community connections.
Assistance with Daily Living
Flexible in-home support — personal care, morning/evening routines, meals, light cleaning and skill-building aligned to your goals.
Why Choose Optimal Care Australia
We combine registered quality standards with warm, person-centred support. Here’s what participants tell us they value most.
- Registered provider with audited quality & safeguards
- Fast, transparent intake and clear communication
- Person-centred planning around your routines and culture
- Skilled support workers; nursing support where required
- Safety, dignity and risk-aware practice
- Compatibility matching for shared living
- Capacity-building approach and goal tracking
- Easy contact for participants, nominees and support networks
How NDIS Funding Works (Simple Guide)
We support participants who are NDIA-managed, plan-managed and self-managed. If you’re unsure which budget covers a support (Core, Capacity Building or Capital), our team can check your plan and provide a clear quote and service agreement before we start.
Areas We Serve in Greater Melbourne
We support participants across the CBD and suburbs including (but not limited to):
Melbourne CBD, Docklands, North Melbourne, Carlton, Fitzroy, Collingwood
Brunswick, Coburg, Preston, Thornbury, Reservoir, Northcote
Footscray, Sunshine, Werribee, Point Cook, Altona, Williamstown
St Kilda, Elwood, Brighton, Bentleigh, Oakleigh, Clayton
If you’re searching for an “NDIS provider near me”, our mobile team can come to you anywhere in Greater Melbourne.
Our Intake Process
1. Enquire — Share your goals, supports and preferred locations. We’ll confirm capacity and the right supports for your plan.
2. Meet & plan — Risk assessment, roster design and compatibility checks (for shared living). Clear quote and service agreement.
3. Start supports — Confirm start date, meet your team and begin supports with regular check-ins.
Participant Review & Testimonial
NDIS Respite Care at Optimal Care Australia is shaped by real experiences. Hear from participants and families as they share how our compassionate support gave them time to rest, reconnect, and feel confident at home. Discover why so many trust Optimal Care Australia for high-quality Respite Care by NDIS.
Real Time Reviews & Testimonials of Clients
Why our clients say we are the best — check real stories of trust, reviews, testimonials, outstanding care, and transformative NDIS support in Melbourne. See what they had to say about it below!
GOOD Based on 26 reviews Posted on Inoka Samarasingha2024-10-14Trustindex verifies that the original source of the review is Google. I can’t speak highly enough of Optimal Care Australia. The staff are incredibly compassionate and dedicated, always going above and beyond to meet the needs of their clients. They provide a wide range of services tailored to individual requirements, ensuring that everyone feels supported and empowered. The resources available are top-notch, and the team fosters a welcoming environment where clients can thrive. I've seen firsthand how they make a positive impact in the community. I highly recommend Optimal Care Australia to anyone seeking reliable and compassionate disability support!Posted on Suzie Bol2024-10-14Trustindex verifies that the original source of the review is Google. Great provider, excellent services and Overall, I highly recommend optimal care for anyone seeking reliable and supportive services. They genuinely care about making a positive impact, and it shows in everything they do.Posted on agai weet2024-10-13Trustindex verifies that the original source of the review is Google. I have been working with Optimal Care for 5 years, they are excellent with staff. Its professionalism has pushed me to further my career. I have acceptable hours, they are a reliable company. They aren’t very strict on rosters. If anyone is thinking about joining, I would suggest. As well if you have any loved ones that need care.Posted on Rozalla Maruma2024-10-12Trustindex verifies that the original source of the review is Google. Optimal Care Australia has excellent staff members who are very professional and well organised.They provide quality services and reliable support which is person centred.I highly recommend to everyone.Posted on Achil Madut2024-10-11Trustindex verifies that the original source of the review is Google. Such a great working environment and beautiful work ethic shown by all staff. Team work and care of delivery is really shown through the service and I really recommend this service.Posted on daniel Abay2024-10-11Trustindex verifies that the original source of the review is Google. I have been working with Optimal Care Australia, for about two years. To work with such valuable company, is like working with a family, where there is compassionate, love, and fun. Optimal Care provides excellent, person centered care.Posted on Kulbir singh2024-10-10Trustindex verifies that the original source of the review is Google. Like to working with optimal care Australia. Great company if you looking for a good company join optimal care. They provide best service.Posted on maryhuk kacuol2024-10-10Trustindex verifies that the original source of the review is Google. Great team! Been working for Optimal care for over two years now and I couldn’t be happier. Highly recommendPosted on Frank Gallacher2024-10-10Trustindex verifies that the original source of the review is Google. Optimal care Australia NDIS, the gym program is good with Teekay Manon, the home cleaning with Suzy is also good (when she shows up, actually sometimes I am in bed and I don't hear her knocking), I am still waiting for the Supported Independent Living Program (SIL)... On the whole it's all good!Posted on Terry Flahive2024-10-09Trustindex verifies that the original source of the review is Google. Awesome ppl
NDIS Provider Melbourne
- Supported Independent Living (SIL)
- In-Home Support
- Short Term Accommodation (STA)
- NDIS Support Coordination
- Mental Health Care
- Community Access
- Community Nursing
- Transport
- 24/7 Medical Assistance
FAQs — NDIS Providers in Melbourne
When it comes to NDIS services in Melbourne, Optimal Care Australia has got you covered! We offer a variety of supports, such as daily living assistance, community engagement, supported independent living (SIL), respite care, and specialist disability accommodation (SDA). Our approach is all about personalisation, ensuring that each participant receives the tailored support they need.
To use our services, you need to be an NDIS participant with an approved plan. If you're just starting out with the NDIS, we're here to help you navigate the application process. Reach out to our team, and we'll assist you in getting everything set up.
Yes! Our dedicated and caring support workers go through thorough background checks and receive extensive NDIS compliance training. We make sure they possess the necessary skills to deliver safe, respectful, and person-centered care.
Absolutely! We accept NDIS funding under Core Supports, Capacity Building, and Supported Independent Living (SIL). Our dedicated team is here to help you navigate your plan and make the most of your funding. Just a quick reminder: always stick to the specified language and avoid using any others.
We take great pride in offering:
✔ Care plans that are personalised to meet your unique goals.
✔ Support workers who are not only experienced but also culturally aware.
✔ Open communication and regular updates on your progress.
✔ Services that are flexible and can adjust to your evolving needs.
Talk to a Melbourne-based NDIS Specialist
Let’s align the right supports to your goals and routines — at home and in the community.
- Head Office
- 583 Keilor Rd Niddrie Vic 3042
- NSW
- PO Box 537, Parramatta, NSW 2150
Mon - Fri
Sat & Sun
8am to 4:30pm
Closed
Ready to Start?
We’ll listen, plan with you, and deliver supports that fit your life.
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